Privacy Policy

Who we are

HobbyStack (“we”, “us”) operates a hobby setup builder and Concierge planning service at hobbystack (this website). We help hobbyists discover and plan complete equipment stacks from trusted merchants.

Data we collect

• Account details: your email address and basic account information when you create an account, plus your hobby interests if you choose to share them.
• Concierge inquiries: name, email, optional phone number, hobby, budget range, timeline, and project brief when you request a discovery call.
• Rewards activity: if you sign in, we keep a record of your Brick Score rewards (points, badges, and visit streaks) linked to your account.
• Saved setups: setup preferences and generated results are kept on your own device. They are not stored on our systems unless you choose to share a link.
• Usage data: general technical information such as IP address, browser type, pages visited, and referring page when you use the site.

How we use your data

• To respond to Concierge enquiries and account-related requests.
• To operate the setup builder and improve our product.
• To send product or account emails you opt into (you can unsubscribe at any time).
• To comply with legal obligations and prevent abuse.

We protect your data with appropriate technical and organisational security measures.

How we share data

We do not sell, rent, or trade your personal data, and we do not share it with anyone for their own marketing.

We use a small number of trusted service providers to run the site, for example for sign-in, hosting, secure data storage, form handling, spam protection, and analytics. They process data only on our instructions, only for those purposes, and under appropriate confidentiality and data protection terms. Some providers may process data outside the UK; where they do, we rely on recognised safeguards such as UK adequacy regulations or standard contractual clauses. We may also disclose data where the law requires it.

Product links take you to external merchants, which have their own privacy policies. Some of these are affiliate links that may earn us a commission at no extra cost to you. We do not pass your name, email, or account details to merchants or affiliate networks when you follow a link.

Cookies & device storage

We use your browser's storage to remember saved setups and builder preferences on your device. We use cookies and similar technologies that are needed to keep you signed in, protect forms from spam, and understand how the site is used in aggregate. We do not use advertising cookies. Merchant sites you visit from our links may set their own cookies.

Legal basis (UK GDPR)

We process personal data on the basis of: (a) your consent when you submit a form or create an account; (b) our legitimate interests in operating and improving HobbyStack; and (c) compliance with legal obligations where applicable. Where a user is under 13, we rely on parental consent (or authorisation) for any personal data we collect through forms or sign-in.

Your rights

If you are in the UK or EEA, you have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or request portability. You may also lodge a complaint with the ICO (UK) or your local data protection authority.

To exercise your rights, reply to any email you receive from us or submit a new Concierge inquiry requesting data access or deletion.

Data retention

Account and Concierge records are kept for as long as needed to fulfil your request and for a reasonable period afterwards for customer support and legal compliance, unless you ask us to delete them sooner.

Children & young users

HobbyStack includes a Kids pathway (LEGO and Minecraft) that families may use together. Younger users may browse kit pages and use the setup builder without an account when a parent or legal guardian supervises them.

We do not knowingly collect personal data from anyone under 13 without appropriate parental consent. If you are under 13, please do not submit Concierge forms or create a sign-in account, unless a parent or guardian does so on your behalf with your permission.

If you are aged 13 to 15 in the UK, you may use those account and form features only with permission from a parent or guardian. Brick Score, sign-in, and marketing forms are not directed at younger children on their own.

Saved setups and builder preferences stay on your device and do not require you to give us personal data. Checkout always happens on third-party merchant websites; we do not process children's payment details. Parents and guardians are responsible for supervising outbound links and any purchases made on merchant sites.

If you believe we hold a child's personal data without proper consent, contact us using the details below and we will delete it promptly. See also our Terms of Use for family use and liability.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy or your data? Use the Concierge inquiry form on our website or reply to any communication you receive from HobbyStack.